Phone: 800-563-1305 or
After Hour Emergency:
E-mail for orders: firstname.lastname@example.org
Office Hours: 9:00 AM – 5:00 PM (EST)
We prefer to process orders less than $5,000 on credit card. Otherwise, after 3 annual orders totaling $5,000 or more, we can provide true Net 30 terms with established credit.Payment Methods: Credit Card, Account, or Electronic PaymentCredit Cards: American Express, Visa, MasterCard, and IMPAC and Government Credit Cards.
To Establish an Account:
Electronic Payment: EDI, EFT and ACH
Delivery schedule for stocked items:
We prefer to ship on our own carrier as our own carriers work best with our system. Working with our system is important as some of our shipments are hazardous. We prefer our own carriers for these reasons:
We do allow some carriers to pick up at our dock and ship on the customer’s account. These carriers have been vetted and work with our system.
Allowed Carriers: SAIA, Old Dominion, FedEx Freight, R+L Carriers for greater than 80 lbs | FedEx, UPS for less than 80 lbs
All Other Carriers including 3PL’s will incur a $100 scheduling and processing fee.
Cancellation Fee: If an order is placed and later canceled for any reason, a $150 cancellation fee and the merchant service fee amount will be collected before issuing a refund.