Remittance Address:
P. O. Box 9
Tucker, GA 30085

Phone: 800-563-1305 or
770-621-8240

Technical Assistance:
800-563-1305

After Hour Emergency:
800-535-5053

E-mail for orders: orders@ecolink.com

Office Hours: Mon-Thurs 8:30 AM – 5:00 PM (EST)

Please review our pricing options below to ensure we are giving you the best pricing possible for all your ordering needs.

Online Customer Pricing: The optimum way for customers to purchase with Ecolink is through our online store.

(Shop here now)

Shopping online provides:

· The Best Price

· The Fastest Order Processing

· The Fewest Fees

· A simple page bookmark on your browser makes for easy reordering.

Standard Customer Pricing

For customers who choose to order via phone or email, the following terms and fees apply:

· $500 minimum product order or 2 cases where applicable

· Flat Fee charge: $180 for drum orders; $90 for all other packaging sizes

· $18.50 per pallet charge for standard wood

· $28.50 per CERT for domestic

· $57.00 per CERT for international, export

· 25% restock fees for approved returns within 90 days of order shipped and being received

 

 

 Payment Terms:
We prefer to process orders less than $5,000 on credit card. Otherwise, after 3 annual orders totaling $5,000 or more, we can provide true Net 30 terms with established credit.

Payment Methods: Credit Card, Account, or Electronic Payment
Credit Cards: American Express, Visa, MasterCard, and IMPAC and Government Credit Cards.

To Establish an Account:
Furnish your bank and 3 trade references, or your D&B number and rating, as well as your Tax Exempt Certificate (if applicable).

Electronic Payment: EDI, EFT and ACH

Delivery schedule for stocked items:
Standard: 2 days after receipt of order
Expedited: next day for orders received
prior to 11:00 a.m. EST

Freight guidelines:

We ship with our own carriers for the following reasons:

  1. We have already negotiated the best rates.
  2. Less trucks in and out ensure products ship more timely.
  3. They work best with our automated systems.
  4. They handle hazardous materials properly.
  5. They have proven to be the most reliable for pick-ups & deliveries

Any “non-Ecolink” carriers including 3PL’s will incur a $180 scheduling and processing fee.

Cancellation Fee: If an order is placed and later canceled for any reason, a $150 cancellation fee and the merchant service fee amount will be collected before issuing a refund.

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